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Privacy Statement – Shop Center Internet Solutions Ltd. (Hostcenter) Last updated: 15.8.2025

Privacy Policy – Shop Center Internet Solutions Ltd.

Last updated: 15 August 2025

Shop Center Internet Solutions Ltd. (“the Company”, “we”) respects the privacy of its customers and is committed to acting in accordance with the Israeli Privacy Protection Law, 1981, its regulations, and Amendment No. 13 to the Law.
This policy describes how we collect, store, use, and protect the personal information of our customers.

  1. Types of Information Collected

We collect the following personal information, as provided by the customer:

  • Full name
  • Phone number
  • Email address
  • Credit card details – processed and stored exclusively by an external payment processing company and never stored on our servers
  • Physical address – required only for domain registration in accordance with the rules of the Israel Internet Association
  • IP address – collected for security and fraud prevention purposes
  1. Source of Information and Collection Methods

Information is collected through:

  • WHMCS system for orders, support, and payments
  • Contact form on the website
  • Google Analytics for website usage statistics
  1. Legal Basis for Processing Information

Processing of personal information is based on:

  • Customer consent – provided when registering or supplying details in order to receive our services
  • Performance of a contract – when the information is necessary to provide the requested service
  • Legal obligation – when disclosure is required by law, such as for domain registrars or tax purposes
  1. Purposes of Use

Information is used solely for:

  • Providing the requested services
  • Technical support and customer service
  • Billing and payment for services
  • Sending technical updates (e.g., maintenance or infrastructure notifications)

We do not use personal information for marketing, advertising, or unrelated promotional purposes.

  1. Data Storage and Security

Information is stored on our servers located in Partner’s data centers in Israel, among the most secure in the country.
We protect information using:

  • Data encryption during transmission
  • Firewall and advanced security systems
  • Regular backups
  • Limited access – only 1–3 authorized company employees have access to customer data
  1. Data Retention Period

Information will be retained until the termination of the service provided to the customer and thereafter for up to 7–10 years for compliance with legal requirements (e.g., tax laws), unless a longer retention period is required by law.

  1. Disclosure to Third Parties

We do not disclose personal information to third parties, except in the following cases:

  • Payment processing by an external payment company
  • Domain registration – providing the information required by law or domain registration regulations
  1. Customer Rights

Every customer has the right to access, correct, update, or delete their personal information, in accordance with the law.
Through the personal area in the WHMCS system, customers may:

  • Update personal details
  • Delete or update credit card information at any time
  1. Cookies and Tracking

We do not use cookies for advertising or marketing purposes.
We use Google Analytics solely for statistical analysis of website traffic, which may include storing IP addresses.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent update date will appear at the top of this document.
If a significant change is made, a notice will be posted on our website.

  1. Contact Information

For questions or requests regarding this policy and your legal rights, please contact us:
Shop Center Internet Solutions Ltd.
Website: https://www.shopcenter.co.il
Email: info@hostcenter.co.il
Phone: +972-8-9461432